Eficiência dos Núcleos de Justiça 4.0 no trâmite processual dos benefícios por incapacidade no Tribunal Federal da 4ª Região do Brasil: análise comparativa entre abril de 2020 e março de 2025

Abstract

The delay and congestion of the Brazilian Judiciary, particularly in the processing of disability benefits, challenge the fundamental right to a reasonable duration of the judicial process. In response to this scenario, the National Council of Justice (CNJ) launched the Justice 4.0 Program, a public policy strategy aimed at efficiency, which includes the creation of specialized Centers. This dissertation, designed within the scope of the Professional Master’s Program, aimed to analyze the efficiency of the 3rd Justice 4.0 Center in the procedural flow of disability benefits at the Federal Regional Court of the 4th Region (TRF4), compared to the previous model of social security units, starting from the hypothesis that specialization and the adoption of 4.0 technologies would result in superior performance. The methodology adopted was an instrumental case study with a comparative focus, using a quantitative-descriptive approach and an intrinsically translational bias. The research involved data collection directly from the TRF4's E-procV2 system, supplemented by a Practical-Institutional Immersion Internship, covering the period from April 2020 to March 2025. The analysis demonstrated a positive impact of the restructuring, highlighting a consistent increase in productivity and a reduction in the average procedural processing time. It was concluded that specialization and the use of digital tools optimize judicial service delivery, confirming the initial hypothesis and demonstrating the effectiveness of the judicial public policy. The main result and practical (translational) contribution of the study materialized in the Final Technical Product - a formal Report containing specific recommendations, intended for TRF4's management for institutional improvement and replication of the methodology in other areas of the Court.